Note: If this update is truncated in your email client, please either click the link at the top to "View this email in your browser" or scroll to the bottom and click the "Display Entire Message" link.
----------
Hi everyone!
I hope that all of you and your families continue to be safe and well during these difficult times. I continue to be so pleased and grateful that so many of you are using some of your downtime to play and enjoy our games and that many of you are pulling some games off your shelves that you are now getting to play for the first time! It is gratifying to know that we can play some small part in helping you through this time by finding diversion, education, and enjoyment in our games. I'm so happy, too, to see that so many of you are playing our games with your families. I hope that our new P500 addition this month from designer Ed Beach will give you one more excellent multi-player game that your family (or any group of gamers) can enjoy together.
Health-wise, we're all doing well here; to date, there are no GMT team members around the world—at least that I know of—who have contracted the virus. We do have one of our warehouse workers who won't be coming back to work next week along with the rest of us due to COVID exposure. They will self-quarantine for a couple weeks before rejoining us.
And if you missed that brief reference in the previous paragraph, the big news here is that we will be re-opening next Monday, May 25th! We are excited to get back to work sending lots of great games to our customers, answering our chat lines, and handling any outstanding customer service issues.
When we open on May 25th:
- our website will be live for ordering again,
- our chat lines will be open, and
- our office folks will start working back through their email.
If you want a quick answer from the office while they're climbing out from under the email load that's been building up for the past 10 weeks, chat is probably your best bet (click the link at the top right of any page on our website).
Our warehouse folks will be busy moving pallets and boxes around and prepping games to ship for a couple days while getting used to our new work environment. Then, on Wednesday, May 27th, we'll begin shipping Batch 1 of 3 batches of P500 orders that we'll ship out over the coming 2-3 months. Please see the "Charging and Shipping" section later in this update for all the details. It's going to be a busy and exciting time!
New Work Environment. That said, I'm going to ask all of you to please be patient with us as we re-open. As you've probably noted from governors' speeches and news coverage, "going back to work" is going to be quite a lot different for us—and much of America and the world—now. Both to ensure a safe environment for our employees and to comply with CDC and OSHA guidelines, we, like many businesses, have transformed our work space and procedures to minimize the possibility of exposing our employees to the virus as they return to work.
So, we'll be handling your games in masks and gloves, with temperature checks as employees come to work and several workspace cleanings throughout the day, staggered lunch and break times, lots of sanitizer available, etc. We've moved to two shifts to decrease "shared space" in the warehouse and moved all the workstations and build stations out of proximity from one another.
Our new warehouse shifts will run from 9 p.m. to 5 a.m. and 4 a.m. to noon Monday to Friday (with an hour in which both shifts will be there for cleaning and coordination). We're sending the morning shift home at noon because we don't want warehouse workers exposed to the heat of a Central California summer in a hot warehouse while wearing masks and gloves. Then, once it cools off a bit, the night shift will come in and start at 9 p.m.
The result of all this will most certainly be greater safety for our workers. It will also likely mean, for a while at least, less efficiency. As our teams get accustomed to the changes, we expect things will improve on the efficiency front, and we all live in hope that we'll be in a position to relax these requirements over the coming months. But for now, there's definitely going to be a period of adjustment and acclimation. So please be kind to our office folks when you chat or email; it's going to be a rough time for them as we return to work.
New Expanded Office and Chat Line Hours (9 p.m. to 4 p.m. Pacific time, M-F). The good news—especially for our overseas customers—is that with two shifts running (night and early morning), plus a skeleton office staff in air-conditioned offices in the early afternoon, you'll have greater access to our office folks than ever before. Bandwidth may well be an issue for us as we get up to speed, but we'll now be open with chat lines manned from 9 p.m. (2100) Pacific time until 4 p.m. (1600) Pacific time Monday-Friday. So the Chat lines will be open a total of 19 hours per day! We hope you enjoy this expanded access to our customer support staff.
Game Development and Art. As we re-open and can begin charging and shipping a backlog of P500 games now back from the printer, our development and art teams will resume their normal operating pace. We have a TON of games nearing print readiness (check out the Tentative Production Queue later in this update), and we anticipate maintaining a very full pipeline and throughput of games throughout 2020 and into 2021.
Adding New P500s - Constrained but Growing. Starting in June, we'll start adding a few more items (both new games and reprints) to the P500 list. It'll still be fewer than before we closed down, but we have quite a few exciting games to refill the P500 pipeline over the comings months.
P500 Charging/Shipping. Please see the P500 Charging and Shipping Section later in this update for full details. Briefly, though, we are going to charge for Batch 1 (4 P500 games, including Imperial Struggle) beginning THIS WEDNESDAY, May 20. Then, by next Wednesday, the 27th, we should be able to beginning shipping all four items in that batch.
Charging/Shipping Near-Term Process and Rationale. As I mentioned last month, by the time we open next Monday, we're going to have TWELVE games/modules in the warehouse as we get back to more normal operations. Our plan at this point is to charge and ship those items in three batches of four items each, roughly one month apart. (See the Charging and Shipping section below for details on the three groups.) We're doing this to try to mitigate the hit to anyone's credit card all at once. So we'll spread these out to make it easier on all of you. Note, though, that we're putting Imperial Struggle in the first batch. This is a win-win, as over 3,900(!) of you want it, the highest P500 total by far in our history. And it's a win for us because being able to charge for those 3,900+ orders will go a long way toward replenishing our cash reserves.
A Reminder Note About Your P500 Orders. (I mentioned this last month, but it bears repeating, as some of your situations may well have changed since then.) I know that this period of time has been taxing for many of us. If it has caused you financial hardship, PLEASE don't feel like you're hurting us if you need to cancel some of your P500 orders that are charging and shipping soon. I've laid out the details of what's going to charge with which batch mainly so that you can see up front what your costs will be in each of our 3 months of charges once operations begin again. If you need to pare some orders in light of that, please know that we understand. I don't want anyone to experience financial hardship because they felt like they had to "keep their promise to GMT" about a P500 order. So if you need to cancel (I know this probably sounds weird to hear a company leader say this), it's OK—we understand. Games will be there later when you're ready; please take care of yourselves first.
Last thing on this topic, for those of you who don't actually know how to cancel or reduce quantity on a P500 order, our website makes it really easy. Just go to www.gmtgames.com and go into your MY ACCOUNT section—accessed from the top right menu of any page on our website. Log in, then choose ORDER HISTORY, and you'll see all your P500 orders. In the "P500 Section" of each order, you'll see some highlighted red text with your options. Choose "Delete from Order" to delete that entire order, or if you have a quantity greater than 1 on order for that item, you can choose "Remove 1 from Order" to decrease the quantity ordered. I hope this is helpful!
- Gene
Now, on to our other news for this month...
------------
Unboxing/Preview of Versailles 1919, by Mark Herman and Geoff Engelstein.
This past week, Geoff and Mark created a 27-minute unboxing video, narrated (with some tips) by the designers. This is a great introduction to the game. We hope you enjoy it! Here's the link:
Versailles 1919 Designer Unboxing Video
-----------
Find Opponents on GMT's Discord Server (Managed by Mitchell Land and Joel Toppen). Fellow gamers, in this time of social distancing, we’d like to take this opportunity to remind you that GMT maintains a Discord server which can be used to facilitate both finding an opponent and playing with that opponent using voice communication. To keep SPAMmers and BOTs out of the server, you need to contact either Mitchell Land (webmaster@gmtgames.com) or Joel Toppen (joel_m_toppen@msn.com) for a Discord invite. Enjoy the gaming and stay safe!
------------
Discord for COIN Players! While we're mentioning Discord, we learned this past month that there is a dedicated Discord Server for COIN players! If you're interested in joining, click here for an invitation.
------------
New "Reavers and Reformers" Facebook Group. Designer Ed Beach has started a new Facebook Group to support and discuss his three 16th-century GMT games. So if you're a fan of Here I Stand, Virgin Queen, or want to get more info about Ed's newest game for us, Border Reivers, check out this FB Group. Here's the Link:
Reavers and Reformers Facebook Group
------------
Thunder Alley Continues to Roll. It's always nice to see a game that's several years old continue to receive plaudits in "Best of" lists and awards. So congrats to Jeff and Carla Horger, as their Thunder Alley was recently recognized at #7 in The Boardgame Halv's list of Top Ten Sports Games. We appreciate the recognition and congratulate Jeff and Carla for creating a game and series that continues to bring joy to our gaming tables.
------------
Some Resources for Filling Your Downtime. We've had numerous requests from customers to give them some ideas of what GMT-related material they can read or use online to help fill the downtime many of us are experiencing. Here's a list of some resources and recent articles that we hope you'll find helpful:
- ETO Series Update. For you fans of Frank Chadwick's ETO Series, check out Alan Emrich's most recent update, focused on series improvements to the air game. When you've finished, click Home to get a list of other recent articles/resources from the ETO team.
- Lee's AirBattle Website. If you're a fan of any of the air games and series that we've published with Lee Brimmicombe-Wood, check out his website for more info and resources. Note that most of the six game/series pages on his site includes a Downloads link, where you can get files with new scenarios, tools, and additional information about the games.
- GMT Games on VASSAL: We have VASSAL modules for most of our games. So if you're missing face-to-face play, you and your friends can continue your gaming fun playing on VASSAL. The link at the start will send you to the VASSAL.org page that lists GMT Games available.
- PBEM Vassal Tournament: Next War Korea, Death Valley, and The Dark Valley. The wargameleague.com PBEM ladder site is having a PBEM Vassal Tournament. To sign up for this tournament, you must send an email to jeff.lange@mac.com prior to March 31, 2020. Late players beyond that date will be slotted in as well on a first-come, first-served basis. Registration is free. Further information will be provided after sign ups.
- InsideGMT Articles. If you're looking for reading material that includes more background and detail on our games, especially upcoming P500 games, InsideGMT has a LOT of it. Check out the latest articles here, or use the site's Search function to pull up all the articles about a game of your choice. Also, later in this update in the InsideGMT section, Rachel has included a bunch of links to various article series that you may find interesting.
- GMT Website. The main page lists all of our most recent shipments and new P500 additions, plus sections below detailing all our latest News and Recent Additions to the website. Click here for the P500 Pre-Order Page to browse or make orders. You can use the Search function from any page to quickly find a game page for any in-stock or P500 game (and for most of our out-of-stock games). Each of those game pages contains a list of online resources specific to that game.
- Our GMT Games Facebook Page. Feel free to drop in here to discuss or ask questions about our games with over 6,300 other GMT enthusiasts.
- Play our Digital Games! You can now play digital versions of Twilight Struggle, Fort Sumter, and Labyrinth—all from our friends at Playdek. See the Digital Games section later in this update for links to the apps on various platforms.
- Check out articles from The Players' Aid. Grant and Alexander do a great job of offering a mix of print and video replays, first looks, interviews, and strategy articles about a variety of games, both from GMT and other companies. Here's a link to one of their most recent articles—Turn 2 of a Here I Stand After Action Report
-----------
Digital Labyrinth is on Steam Early Access for PC and Mac! It's here and it's really good—even on early access. And the latest update included Mac users! Playdek is clearly still working on streamlining and fixing bugs (that's what early access is for), but already we're getting lots of good feedback from players and reviewers. If you'd like to see what a walk-though of a turn looks like, check out this video of the game's Tutorial by our friends at Gaming Rules! Enjoy!
---------------------
SpaceCorp with Your 5 and 7 Year Old? Yes!!! I thought it was very cool to see that Michal at The Boardgames Chronicle and his wife had introduced their boys (age 7 and 5) to SpaceCorp and played it together as a family! Check out Michal's recap here, or click the image at left.
---------------------
Keep up with GMT Online
Virtually every day, we announce new information, show off upcoming products, or give you a peek under the hood of our new designs in our various online sites and forums. For those of you looking to keep up with us online, here is where you can find us. Drop in and start a conversation!
GMT Games Website
InsideGMT blog
Official GMT Games Facebook Group
GMT Facebook Page
GMT Twitter Feed
GMT on Instagram
GMT on BoardGameGeek
GMT YouTube Channel
GMT on ConsimWorld
-------------------------
We are doing our best to segment this update so it's easier for you all to read. Here is what you'll find in the rest of today's update:
- P500 Additions
- News You Can Use
- Digital Games
- InsideGMT
- Charging and Shipping Update
- Production Outlook
- Coming Events
- Project Updates and Sample Art
- P500 Reprint Tracking
Thanks, as always, for your support of GMT Games! Enjoy the games! - Gene
|